If they like you, they will trust you. If they trust you, they will listen to you. If they listen to you, they will buy from you.
Which is cheaper the more they get… By going direct and cutting out the travel agent, tour operator and taxes, you save 20 to 50%. Would you be interested in saving 20 to 50% AND improve the quality of your vacations?
Get commitment to this before moving on to pitch*
Keeping your tour is only possible if the client is having fun and there is something to gain by staying.
The words used in the first 10 minutes plus your emotion and excitement, will determine if they stay or go.
Never slow down the pace of your presentation.
Have a conversation, not a teaching moment.
Asking the right questions at the right times.
ABC – Always Be Closing, ask for commitments
The WOW factor – always say what it will AND won’t do. If it sounds too good to be true, it probably is, and they won’t trust you.
Build value, not cost. Use words and examples showing value… Luxury, quality, V.I.P.
Create problems – without a problem, there is no sale. Always have the client state the problem out loud.